Contact Us520.722.0607

Privacy Statement

At Desert Aircraft™, we know your privacy is important to you.  We do not abuse the information you provide us through our Site.  We make great efforts to ensure that it remains secure, both online and offline.  Please read on to learn about our privacy policies.  Then, if you have any questions or concerns about the policies, please contact us at info@desertaircraft.com or by calling 520-722-0607.

 

WE RESPECT YOUR PRIVACY

Desert Aircraft does not disclose any of your personally identifiable information (e.g., name, address, e-mail address, etc.) without your consent except as described in this Privacy Statement.

 

WHAT INFORMATION WE COLLECT

We collect information about our users by direct solicitation or by using cookies, log files, clear gifs, and/or third parties.  The information we collect includes the following:

We collect the domain name of the e-mail addresses of all visitors to our site and  information on what pages these visitors access.  Our Web server may also collect the address of the Web site that you came from before visiting our site, which browser you used to view our site, and any search terms you have entered on our site. This information does not include any personally identifiable information.

We collect comments and requests you submit to us, including your name, e-mail address and any other information you include in your submission, such as your personal preferences. When asking for personal information on an online form, we will identify which fields are required in order to fulfill your request. 

We collect your e-mail address when you place it on one of our subscription mailing lists.

If you purchase from us, we collect your name, billing address, phone number, e-mail address, shipping address and credit card information.

We collect information you provide when participating a survey or contest on our site. The requested information typically includes contact information and demographic information.

 

WHAT WE USE THE INFORMATION FOR

We use the information we collect in order to (i) fill orders for products or services, (ii) respond to requests for information, (iii) administer special shopping or reward programs, (iv) provide customer services, (v) administer sweepstakes or promotions, (vi) offer new products and services, (vii) measure and improve the effectiveness of our Web sites, our marketing endeavors or our services and offers, (viii) tailor our offerings to your preferences, (ix) administer surveys, (x) send marketing communications, or (xi) other business purposes.

 

WHEN WE SHARE THE INFORMATION

We do not sell or rent your e-mail address or your personally identifiable information to any third parties.

We may share aggregated demographic information with our business partners and advertisers, but this information will not include any personally identifiable information.

We may share your personal information with third parties who supply services to us.  For example, we may release personal information to third parties involved in processing and shipping your order, such as the issuer of your credit card and the shipping carrier, and to other third parties who might perform services on our behalf, such as fulfilling your order, processing payments, sending Desert Aircraft marketing communications, servicing products, fulfilling subscription services, conducting research or surveys, or sending regular mail and e-mail on our behalf.

We may share the information collected in connection with a contest or survey with any co-sponsors.  Contest winners’ names and states of residence are also made available to the general public. 

All information we collect may be shared with current or future Desert Aircraft entities, subsidiaries and divisions, and in the event of a merger, our acquisition by another company, our reorganization or dissolution, or the sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.

All information we collect is also subject to disclosure whenever we have a good-faith belief that such action is necessary or appropriate in connection with any judicial, criminal or regulatory proceeding, investigation, or other legal process, or in order to comply with  law. We also reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.  We may release certain personal information when we believe it is reasonably necessary in order to protect the rights, property, and safety of others and ourselves.  We may also release personal information in the event of an audit, or a corporate sale, merger, reorganization, dissolution or similar event.

 

THIRD-PARTY USE OF SHARED INFORMATION

Desert Aircraft is not responsible for the privacy policies of third parties with whom Desert Aircraft shares information as described in this Privacy Statement (including but not limited to suppliers of services and contest co-sponsors), nor for any uses to which such third parties might put the information with or without Desert Aircraft’s consent.

 

WE PROTECT YOUR ACCOUNT INFORMATION

We employ the latest 128‑bit encryption technology in all areas of the site that require you to provide personal or account information. This is done to protect you from unauthorized use of the information you are sending to our server.  In order to take full advantage of the protection we make available, you will need to make sure you have the latest security features on your browser.  Regularly download and install the latest version of your browser from the browser's manufacturer.

Please remember, though, that e-mail communication to us (and to virtually all other Internet vendors) is not encrypted and not secure, and should not contain sensitive information you want protected from public disclosure.

Please remember, also, that though we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  We cannot guarantee its absolute security.

WE DON’T OBTAIN PERSONAL INFORMATION FROM CHILDREN

Desert Aircraft does not knowingly collect personal information from anyone under 13 years of age.  Should it become known to us that personal information has been provided by someone under 13 years of age, we will not make use of that information or keep it in retrievable form except as may be necessary to comply with the Children’s Online Privacy Protection Act

 

WE USE, NOT ABUSE, COOKIES

Our site uses cookies to enhance your shopping and browsing experience.   For example, we use cookies to maintain your shopping cart.  The text in a cookie, by itself, only tells our computer that you have visited our site before.  It does not store any personal information such as your name, e-mail address, street address or phone number.  Knowing that you have been to our site before helps us to access information in our servers that allows us to provide you with a more personalized level of service.  We reserve the right to grant some of our business partners (for example, advertisers) the right to use their own cookies on our site.  We have no access to or control over these cookies, once we have given permission for them to be included.  We are not responsible for others’ use of cookies on our site, and we recommend that you visit the Web site of the advertiser in order to learn about its privacy policies relating to those cookies,

 

LINKS TO OTHER SITES

Our site provides links to other sites and content on the Web. Desert Aircraft is not responsible for the privacy policies and content of those sites.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This Privacy Statement applies solely to information collected by this Web site.

 

CHANGES

Our privacy policies may change at any time at our sole discretion.  If we change any of the policies, we will post a new Privacy Statement including the changed provisions on the privacy policy page of our Web site.  However, if any change provides for our use of your personally identifiable information in a manner different from that stated at the time of collection, we will notify you either by e-mail or by posting a notice on the privacy policy page of our Web site for 30 days in advance of the date the change will go into effect. You will be able to opt out of that change as to already-collected information.  However, any use of our Web site after the effective date of any change (even if you have opted out of the change with regard to personally identifiable information collected before the change) will constitute (i) a revocation of your opt-out, and (ii) your acceptance of all of our privacy policies in effect at the time of your use, including as they may apply to information collected prior to the effective date of change.

 

MARKETING OPT-OUT

If we are using your information to send you marketing communications, you can opt-out at any time.  All marketing e-mail and direct mail communications from Desert Aircraft will tell you how to opt-out.

To opt-out of receiving marketing communications from Desert Aircraft:

Follow directions on a marketing e-mail or direct mail communication from us.

Call 520-722-0607.

Send an e-mail with your current contact information to info@desertaircraft.com

Send a request with your current contact information to:

Desert Aircraft
Attn: Privacy Manager
1815 S. Research Loop, Tucson AZ, 85710
Tucson, AZ 85708

 

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communications you wish to stop receiving. This will ensure we identify you correctly in our systems and accurately process your opt-out request.

Please note that due to production and mailing timelines, it may take up to 10 business days for e-mails and up to six weeks for direct mail to make the requested change. Until that change takes effect, you may still receive marketing communications from us.

Also, please note that you may still receive business-related communications such as order confirmations, product recall information or other administrative communications from us.